2014 Fed 100

Federal 100: Jane Fountain

Name: Jane Fountain
Title: Founder and Director, National Center for Digital Government
Organization: University of Massachusetts Amherst

Collaboration guru. The bureaucracy's stovepiped structure was not designed with cross-cutting collaboration in mind. But Fountain says federal managers can work across boundaries despite daunting structural constraints. Her influential report, "Implementing Cross-Agency Collaboration: A Guide for Federal Managers," published by the IBM Center for the Business of Government, details how managers can use professional networks and communications skills to build new processes and capacities into the hidebound machine of government. Her conclusions helped inform the recommendations of the Administrative Conference of the United States in its December meeting on how agencies can improve collaboration.

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